Last updated: January 7, 2025
Broadfork Produce (“we,” “us,” “our”) is committed to protecting your personal information and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA). This privacy policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with us through our website, services, and communications.
1. Collection of Personal Information
We collect the following personal information to provide and improve our services:
- Identity Data: First name, last name, username, or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Order History: Records of past orders and transactions.
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- To process and deliver your orders.
- To manage payments, fees, and charges.
- To communicate with you about your orders, account, or services.
- To enhance your experience with personalized features and services.
- To comply with legal and regulatory obligations.
3. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. However, we may share your personal data in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in delivering our services, such as payment processors and delivery partners.
- Legal Obligations: When required by law or to protect our legal rights.
4. Safeguarding Personal Information
We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, use, or disclosure. This includes secure storage systems, data encryption, and access controls.
5. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Afterward, the information is securely deleted or anonymized.
6. Your Rights
Under PIPEDA, you have the following rights:
- Access: To request access to your personal information and information about how we use it.
- Correction: To request corrections to your personal data if it is inaccurate or incomplete.
- Withdrawal of Consent: To withdraw your consent for our use of your personal data, subject to legal or contractual obligations.
To exercise these rights, please contact us using the information below.
7. Cookies and Website Data
We may use cookies and similar technologies on our website to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
8. Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.
9. Contact Us
If you have questions, concerns, or requests related to this privacy policy, please contact us:
Broadfork Produce
Address: 182c St. Helens Ave., Toronto, Ontario, M6H 4A1
Email: [email protected]
Phone:
